All sales are final. Exchanges for defective products only may be made within 14 days from date of purchase with defective item sent back to SWT USA office. You will be responsible for paying the costs of shipping your item back to us, the costs of shipping are non-refundable. If a replacement product is not available, purchase amount will be refunded within 7-10 business days of receiving returned merchandise to US office. Questions regarding exchanges or returns can be directed to firstname.lastname@example.org
***Please contact SWT USA office prior to mailing any merchandise back***
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